Customer service has become a maze of hold times and confusing menus by design. A new report shows 76% of online services use these “dark patterns” to profit from your frustration. AI agents might be the tool that finally ends the era of customer friction.
The CAD software world is getting an AI-powered overhaul. From turning 3D scans into editable models to AI agents that learn from human clicks, the designer’s toolkit is about to get a lot smarter and more accessible.
A U.S. federal judge has halted a new Arkansas law that aimed to penalize social media platforms for designs that could harm minors. The judge ruled the law is “likely unconstitutional” and too vague. This is a major win for the tech industry’s pushback against state-level regulations.
Opengear, a Digi International company, has announced it has achieved SOC 2 Type 2 and ISO 27001 compliance. The company says these certifications are a key part of doing the “heavy lifting” on security for its channel partners.
A report from the Institute for Corporate Productivity signals a major shift. Companies are poised to use AI not just for productivity, but as a strategic lever for workforce restructuring, with significant layoffs already underway.
OpenAI just supercharged its image generator inside ChatGPT. The new model is up to four times faster and promises much more reliable results, but it’s not perfect.
Mozilla is signaling a major shift, with its new CEO planning to evolve Firefox into an AI-powered browser over the next three years. The promise of optional features isn’t calming longtime users who see it as bloat and a betrayal of the browser’s core values.
Two former Palantir employees have raised a $20 million Series A for their London-based startup, Ankar. They’re using AI to streamline the notoriously slow and manual patent filing process, with early customers like L’Oréal reporting big productivity gains.
Nvidia has acquired SchedMD, the company behind the open-source Slurm workload manager critical for AI and HPC clusters. The move is seen as a play to bolster its “AI factory” strategy, but it’s raising concerns based on Nvidia’s handling of a previous software buy, Bright Computing, in 2022.
Managed security provider Cyderes has acquired Lucidum, a small firm specializing in identity security. The deal adds 10 employees and key technology that Cyderes plans to use as a backbone for its managed services and future agentic AI systems.
